Help

Current version by Alex Jansen,

Text:

The touchscreen quit working on me last week (Samsung Impression a877). I took it to an AT&T store but they couldn’t find anything wrong. My contract ends at the end of November so I can’t get a new phone cheap yet. But I found online yesterday a Samsung service code that does a full reset of the phone. That fixed the phone. Now that I can operate my phone again the software version is A877UCID3, model SGH-A877. So far the phone is still working. Hopefully this fix will work for you.
I typed the code using the keyboard and used the keyboard “enter key” when done typing. A screen message came up briefly. Something about processing and that the phone will shut off and restart. After the restart the touchscreen was working again.
'''EDIT:'''WARNING: Entering the following code will erase all data (contacts, text messages etc) from the phone. Back up your phone first, if possible.possible.'''
'''EDIT:'''WARNING: Entering the following code will erase all data (contacts, text messages etc) from the phone. Back up your phone first, if possible.possible.'''
code: *2767*3855#

Status:

open

Edit by Alex Jansen,

Text:

The touchscreen quit working on me last week (Samsung Impression a877). I took it to an AT&T store but they couldn’t find anything wrong. My contract ends at the end of November so I can’t get a new phone cheap yet. But I found online yesterday a Samsung service code that does a full reset of the phone. That fixed the phone. Now that I can operate my phone again the software version is A877UCID3, model SGH-A877. So far the phone is still working. Hopefully this fix will work for you.
I typed the code using the keyboard and used the keyboard “enter key” when done typing. A screen message came up briefly. Something about processing and that the phone will shut off and restart. After the restart the touchscreen was working again.
'''EDIT:''' Entering the following code will erase all data (contacts, text messages etc) from the phone. Back up your phone firstfirst, if possible.
'''EDIT:''' Entering the following code will erase all data (contacts, text messages etc) from the phone. Back up your phone firstfirst, if possible.
code: *2767*3855#

Status:

open

Edit by Alex Jansen,

Text:

The touchscreen quit working on me last week (Samsung Impression a877). I took it to an AT&T store but they couldn’t find anything wrong. My contract ends at the end of November so I can’t get a new phone cheap yet. But I found online yesterday a Samsung service code that does a full reset of the phone. That fixed the phone. Now that I can operate my phone again the software version is A877UCID3, model SGH-A877. So far the phone is still working. Hopefully this fix will work for you.
I typed the code using the keyboard and used the keyboard “enter key” when done typing. A screen message came up briefly. Something about processing and that the phone will shut off and restart. After the restart the touchscreen was working again.
'''EDIT:''' Entering the following code will erase all data (contacts, text messages etc) from the phone. Back up your phone first.
code: *2767*3855#

Status:

open

Original post by Glada,

Text:

The touchscreen quit working on me last week (Samsung Impression a877). I took it to an AT&T store but they couldn’t find anything wrong. My contract ends at the end of November so I can’t get a new phone cheap yet. But I found online yesterday a Samsung service code that does a full reset of the phone. That fixed the phone. Now that I can operate my phone again the software version is A877UCID3, model SGH-A877. So far the phone is still working. Hopefully this fix will work for you.

I typed the code using the keyboard and used the keyboard “enter key” when done typing. A screen message came up briefly. Something about processing and that the phone will shut off and restart. After the restart the touchscreen was working again.

code: *2767*3855#

Status:

open